Understanding Your Data
Your invoices, quotes, contacts, and settings are stored securely in cloud infrastructure hosted in New Zealand. Daily automatic backups keep your data safe.
How Data Is Organized
Your organization is your account. Within it, you can create companies (number depends on your plan), each with its own invoices, contacts, settings, and Xero connection. Team members you invite can access companies based on their role.
Security
All connections use HTTPS encryption. Passwords are securely hashed. Sessions expire after 30 days. Your data is completely isolated from other users.
Exporting Your Data
You’re never locked in. Export contacts and documents to CSV from LiteWork Settings → Import/Export. Download invoices as PDF anytime. If you use Xero, your data syncs there too.
Need a complete export? Contact support@litework.nz.
Data Retention
Data is retained while your account is active. If you cancel, you have 90 days to export before deletion.