Emailing a Paid Invoice
Once an invoice has been paid, you can send your client a clean “paid in full” copy for their records. LiteWork handles the change of tone for you — the email and the attached PDF both make it clear the invoice is settled, with no lingering “pay now” prompts.
Sending it
Open the paid invoice and choose Send Email as you would for any invoice — sending stays available even though a paid invoice is otherwise read-only. Because the invoice is already paid, LiteWork automatically selects the Paid Invoice email type, so you don’t have to change anything.
What’s different about a paid-invoice email
- The email uses a green “paid in full” style and shows the payment date and amount paid instead of an amount due.
- There are no payment buttons — no Stripe “Pay Now” and no Xero online-payment link — because there’s nothing left to pay.
- The attached PDF is stamped PAID and carries a “Paid on [date]” line.
The payment date comes from the date the invoice was recorded as paid.
Customising the wording
You can set your own subject and greeting for paid invoices under LiteWork Settings → Email → Paid Invoice. Leave them blank to use the defaults — a subject of “Paid Invoice {invoiceNumber} from {companyName}” and a greeting thanking the client and confirming the invoice is paid in full. Want to see how it looks first? Use Preview Email and pick the Paid Invoice type.