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Setting Up Stripe Payments

Accept credit card payments from your clients directly through LiteWork using Stripe. When clients receive your invoice, they can pay instantly with a payment link.

What You Need

To accept payments through LiteWork, you’ll need:

  • A Stripe account (free to create)
  • A LiteWork subscription (any plan)
  • Bank account details for receiving payouts

Creating a Stripe Account

If you don’t have a Stripe account yet:

  1. Go to stripe.com
  2. Click Start now or Create account
  3. Enter your email and create a password
  4. Verify your email address
  5. Complete the business verification process

Stripe will ask for business details and bank information to verify your account and enable payouts.

Note: Stripe verification can take 1-2 days. You can connect to LiteWork before verification is complete, but payouts won’t process until Stripe verifies your account.

Connecting Stripe to LiteWork

  1. Go to LiteWork Settings → Payment
  2. Click Connect Stripe
  3. Sign in to your Stripe account (or create one)
  4. Authorize LiteWork to connect
  5. You’ll be redirected back to LiteWork

Once connected, you’ll see your Stripe account status in the Payment settings.

What Connecting Allows

When you connect Stripe, LiteWork can:

  • Generate payment links for your invoices
  • Notify you when clients pay
  • Show payment status on invoices

Funds go directly to your Stripe account. LiteWork never holds your money.

Stripe Fees

Stripe charges transaction fees (not LiteWork):

  • New Zealand cards: 2.7% + $0.30 per transaction
  • International cards: 3.7% + $0.30 per transaction

Fees are deducted automatically before the payout reaches your bank account. Check Stripe’s pricing page for current rates.

Customizing Your Payment Page

When clients click your payment link, they see a Stripe-hosted checkout page. You can customize this page with your branding:

  1. Log in to your Stripe Dashboard
  2. Go to Settings → Branding
  3. Upload your logo
  4. Choose your brand colors
  5. Add your icon (appears in browser tab)

These settings apply to all your Stripe payment pages, including those from LiteWork.

Tip: Configuring branding directly in Stripe Dashboard gives you more customization options and ensures consistent branding across all your payment pages.

Receiving Payouts

When a client pays:

  1. Funds arrive in your Stripe balance immediately
  2. Stripe transfers to your bank account on a schedule (typically 2 business days in NZ)

You can adjust your payout schedule in the Stripe Dashboard under Settings → Payouts.

Testing Payments

Before sending real invoices, you can test the payment flow:

  1. In Stripe Dashboard, switch to Test mode
  2. Create a test invoice in LiteWork
  3. Use Stripe’s test card numbers to simulate payments

Test mode doesn’t process real payments or charge real cards.

Disconnecting Stripe

To disconnect Stripe from LiteWork:

  1. Go to LiteWork Settings → Payment
  2. Click Disconnect Stripe
  3. Confirm the disconnection

Disconnecting removes payment links from future invoices but doesn’t affect past payments or your Stripe account.

Troubleshooting

Connection failed

  • Make sure you’re signing in to the correct Stripe account
  • Try clearing your browser cache
  • Use a different browser or incognito mode

Payment link not appearing

  • Check that Stripe is connected in LiteWork Settings → Payment
  • Make sure payment links are enabled for the invoice
  • Verify your Stripe account is fully verified

Payouts not arriving

  • Check your Stripe Dashboard for payout status
  • Verify your bank details in Stripe are correct
  • Contact Stripe support if payouts are stuck

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